HYmini Online Store Help

 

FREQUENTLY ASK QUESTIONS | CHECKOUT PROCESS | TERMS AND CONDITIONS |

Thank you for shopping on the HYmini Store site. As always, we hope that your experience on the store site is comfortable and pleasant. Please review the FAQs and Terms & Conditions listed below. If you have any questions regarding your experience on the HYmini Store site, please contact the stores customer service at help@hymini.com. We will be happy to walk you through the process and help you find what you need. Will this show up.

HYmini is registered patent belonging to MINIWIZ Sustainable Energy Development Ltd.

HYmini Store is the online shop website operated by MINIWIZ Sustainable Energy Development Ltd.

FREQUENTLY ASK QUESTIONS
Can I find out what my shipping and tax cost will be before placing my order?

Yes, before you have the option to type in your credit card number you will have the chance to review your order and any taxes and/or shipping charges.

Do I have to register to place an order on your site?

Only those who wish to become wholesale customers must register in order to shop in wholesale price. Registration process is extremely short and is needed for you to access your account details in the future. All the information you provide is held in the strictest confidence and will not be used for marketing purposes.

I’m getting an error message after I type in my credit card number. How do I know if my order went through?

If you have successfully placed an order on the HYmini Store site you will see an order ID on an order confirmation screen. You will also receive an email that gives you your order details. If you do not receive an order ID but get an error message instead, try the following:

1)Check your billing address to make sure the information was typed in correctly. HYmini Store runs an address verification check on each customers billing address. If the billing address you’ve entered does not fit the standard form, your order will not be processed.

2)If your billing address is a PO Box, try typing in the numbers first before PO Box. The address verification system checks the numerical portion of your billing address. If there are periods or dashes appearing before the numerical portion of your address, the check may not be able to read the numbers. This sometimes causes the address verification check to fail.

3)Double check that you’ve correctly entered in your cards expiration date and card security codes. If these do not match what’s on file with your bank the order will not be processed.

4)If all of the above fails, contact the HYmini Store customer service for assistance. We will be able to investigate your transaction and help you with your order. You may contact us at contact@hymini.com.

 


ONLINE STORE CHECKOUT PROCESS

Step 1: Please choose a payment method - PayPal or Credit Card

Step 2 ( PayPa l):If you choose PayPal as your payment method, you will need to confirm your previously stored shipping address and billing information. If you have any question regarding PayPal, please check on www.paypal.com.

Step 2 ( Credit Card ):If you choose to pay by credit card, please enter your shipping address, billing address, and credit card information. Our payment gateway is supported and secured by WorldPay.

Step 3:After completing your shipping and billing addresses, you will review your order and make payment with your chosen payment method.

Step 4:You will see a page of your order confirmation.

 


TERMS AND CONDITIONS

The following Terms and Conditions (the “Terms”) apply to all on-line purchases made through our Internet site at www.hymini.com. The terms “you”, “your” and “yours” refer to the customer/purchaser using our Internet site to purchase services or products (“Products”) from HYmini Store Site. The terms “we, “us”, “our” and “MINIWIZ” refer to MINIWIZ Sustainable Energy Development Ltd. You and we agree that your order is an offer to purchase the Products on the Terms listed below which will become a contract ("Agreement") when accepted by us via confirmation that specifically references your order or when we ship to you the Products you ordered, whichever occurs earlier. By placing an order for Products, you agree to be bound by and accept these Terms. You represent that you are at least 18 years of age and have the legal authority to enter into this Agreement on behalf of yourself or any party you represent. This Agreement may not be altered, supplemented, or amended by the use of any other document(s). Any such attempt will be null and void unless otherwise agreed to in a written agreement signed by both you and us. Terms are subject to change without prior notice at any time in MINIWIZ’s sole discretion.

Order and Payment Terms

Your order for Products is not valid until accepted by MINIWIZ. Your payment for Products must be received in full before our acceptance of your order and our shipment of Products. We only accept valid MasterCard, Visa, Discover, and American Express cards. We do not accept cash, COD, purchase orders or personal checks.

Product Availability. Limited stock is available.

Our offers are valid while supplies last. Prices may fluctuate. Please check our Internet site for current prices and availability. Products may not be available for immediate delivery. Accessories shown with Products are not included unless expressly stated.

Shipping, Handling and Delivery.

Products will only be shipped to addresses in the United States and the District of Columbia. Product prices do not include shipping and handling. You must pay separately for all shipping and handling charges. We will normally use UPS shipping. However, in our sole discretion we may select and use an alternative reputable carrier and appropriate means of shipment. Shipping usually takes 1 to 3 weeks subject to Product availability. You may select expedited delivery at additional cost. You must provide a delivery address.

HYmini Store will ship to virtually any address within the U.S. continent. However, we cannot ship to Guam, Puerto Rico or the U.S. Virgin Islands.

To estimate when you will receive an item, you need to consider the availability of the items you are ordering, the time and date as to when the order is placed, as well as the shipping option you select. Please note that it may take up to 24 hours for your order to be processed, packed, and shipped. For more detailed information regarding the different shipping methods offered, please see below.

Taxes

Prices do not include any sales, excise, local, city, state or other similar taxes, and such taxes may be added for shipments to some locations. You are responsible for and greet to pay all such applicable taxes.

Title; Risk of Loss or Damage

Title to Product(s) passes from us to you upon shipment from MINIWIZ’s facility. You assume all risk of loss or damage to all Products while in transit. In the event of Product damage or loss during transit, it is your responsibility to file a claim with the carrier.

Warranties

MINIWIZ makes no warranties except those stated in the limited warranty statement included in the documentation with the product. Warranty periods and service vary by product. We expressly disclaims all other warranties, express or implied, including without limitation implied warranties of merchantability and fitness for a particular purchase except to the extent expressly set forth in the applicable limited warranty. Some states do not allow an exclusion or limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. We reserve the right to modify warranties prospectively at any time and from time to time in our sole discretion.

Product Warranties

If you would like to review the applicable limited warranty for a Product that is sold in the HYmini Store, please check our HYmini Store at www.hymini.com.

Limitation of Liability

HYmini and its affiliates’ total liability whether for breach of contract, warranty, late delivery or non-delivery, negligence, strict liability in tort or otherwise, is expressly limited to the price of the particular product(s) sold with respect to which losses or damages are claimed. your sole remedy against them in any dispute under this agreement shall be to seek recovery of the amounts you have paid. In no event will either party be liable to the other for any incidental, special, indirect, exemplary, punitive or consequential damages, including, but not limited to, loss of anticipated profits or revenue, economic loss, loss of data, loss of use of the product or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, your time, the claims of third parties, and injury to property, regardless of the nature of the claim. Please also refer to the applicable limited warranty which may include additional limitations of liability. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Customer and Technical Support

Please review the frequently asked questions and product specifications on the HYmini product web pages: www.hymini.com.

Export Compliance

The hardware, software, and technology provided to you are subject to the U.S. Export Administration Regulations and may be subject to similar laws, regulations, or requirements in other countries. You agree to comply with the U.S. Export Administration Regulations and such other laws, regulations, or requirements as may apply to your receipt, re-export and use of the hardware and technology provided to you. This provision shall survive the termination of this contract.

Compliance with the Law; Resale Sales

You agree to comply with all applicable laws and regulations of the various states and of the United States and other countries that relate to the Products or this Agreement. You are solely responsible for obtaining any licenses or other governmental authorizations related to your use of the Products that may be required by any federal, state or local government agency, and for complying with all rules and regulations imposed by such agencies. The Products are intended for purchase and use only in the United States. You agree and represent that you are buying for your own personal use only, and not for resale. MINIWIZ has separate terms and conditions governing purchases for resale.

Typographical or other errors

We endeavor to accurately describe every Product offered for sale; however, mistakes can sometimes be made. Any typographical, photographic or specification error in Product description, pricing or offers is subject to correction and verification. In the event a HYmini product is listed at an incorrect price due to typographical error, error in pricing information or other error, MINIWIZ shall have the right to refuse or cancel any orders placed for Products listed at the incorrect price. MINIWIZ shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and accepted and your credit card has already been charged. If your credit card has already been charged for the purchase and you order is cancelled, MINIWIZ shall issue a credit to your credit card account in the amount of the incorrect price.

Miscellaneous

If any provision contained in this Agreement is or becomes invalid, illegal or unenforceable in whole or in part, such invalidity, illegality or unenforceability shall not affect the remaining provisions and portions of this Agreement. Failure of MINIWIZ to insist upon strict performance of any provision hereof shall not be deemed a waiver of any other provision. MINIWIZ shall not be liable for any delay or failure in performance caused by or resulting from fire, flood, earthquake, civil unrest, acts of war, embargoes, strikes, labor difficulties, equipment failures, computer viruses or errors or any other causes beyond the control of MINIWIZ. We may revise these Terms at any time by updating the HYmini Store web site. We reserve the right to change prices, specifications, warranties and other Terms herein without notice. MINIWIZ may assign its rights and duties under this Agreement to any party at any time without notice to you.


MINIWIZ Sustainable Energy Development LTD.

For Customer Service

MINIWIZ Taipei OfficeTel: +886(2) 8786 7675 Fax: +886(2) 2345 7215 Customer Service

For Press Inquiries

Please contact news@hymini.com

UTILITY INVENTION, TM, AND LOGO BELONG TO MINWIZ SUSTAINABLE ENERGY DEV. LTD. US & INTERNATIONAL REGISTERED PATENT PENDING #11744480 ALL RIGHTS RESERVED

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